Factory reset my watch

I need to reset my watch it shows old owners still on. I don’t have that watch device connected to any devices I took it off. And there’s no password to it I tried using the new email and it doesn’t sync with it

Apple Watch Series 6

Posted on Oct 20, 2023 12:50 PM

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Question marked as Top-ranking reply

Posted on Oct 20, 2023 02:14 PM

Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else. Try to get a refund (through eBay) or dispose of the watch properly. In the future, see the 'Before you buy a watch from a third-party' section in:

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


If you are the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


Also see lobsterghost1's tip:

The All Too Common SAD Reality of Buying … - Apple Community


1 reply
Question marked as Top-ranking reply

Oct 20, 2023 02:14 PM in response to juliaarias939

Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else. Try to get a refund (through eBay) or dispose of the watch properly. In the future, see the 'Before you buy a watch from a third-party' section in:

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


If you are the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


Also see lobsterghost1's tip:

The All Too Common SAD Reality of Buying … - Apple Community


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Factory reset my watch

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