my iphone cant connect zo itunes store

my iphone can not connect to itunes store

iPhone 6s Plus, iOS 14

Posted on Oct 20, 2023 11:02 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2023 11:17 AM

Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

1 reply
Question marked as Top-ranking reply

Oct 20, 2023 11:17 AM in response to niyogisubizo

Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my iphone cant connect zo itunes store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.