When I use my iPhone above to take pictures of documents to attach to email for sending although the documents are all laid out the same and taken in portrait mode, some of the pictures are correct as portrait but some turn for no reason to landscape?prior to taking photos I swiped down and made sure screen lock is turned off. Can anyone help me please.
iPhone 11
Hello Nartjie,
Thanks for choosing the Apple Support Communities. We see some photos are shot in landscape orientation When you are trying to shoot portrait orientation.
When you are shooting, sometimes the Camera app doesn't recognize the orientation change. If your toolbars and shutter are in a landscape orientation, it will shoot landscape. If you see it has not noticed the change in orientation, re-orient to landscape then back to portrait. That should take care of it.
More info on shooting with your Camera can be found here: Take great photos and videos - Apple Support
We hope this helps.
Cheers!
The problem is that when photographing documents on a flat surface, the camera is pointing downwards to the ground. At this angle the iPhone cannot possibly tell the intended orientation (because that works by detecting gravity) and small tilts of the phone between shots of different pages may be enough to flip from portrait to landscape mode and vice versa.
As Justin mentioned, you can tell the orientation the iPhone detected and is about to use by the layout of the controls in the camera app. If you notice it is not the intended one, hold up the iPhone vertically as if you were about to take a real portrait shot and then tilt it back downwards towards your document.
Hi justinb2603 thanks very much for you input it’s a big help. Thanks also for the link. Cheers
Hi Frank F. thanks very much for your input too, all a big help. Cheers
Some times pictures taken in portrait mode turn to landscape. Device is iPhone 11 using ios16.7
