Iphone 15 heating and battery drain issues

Hi all, I purchased an iPhone 15 on October 15th, 2023 (3-4 days back) and I am facing battery drain and phone heating issues. My ios is updated to the latest one 17.0.3 and the usage is also normal but still the battery drain is similar to my earlier iPhone XR which was around 3-4 years old. When i am talking on whatsapp or doing any video call - the phone heats up quite fast even when I am sitting in an airconditioned room with temperature at 20 degrees celsius.


I thought it will be normal after few days of waiting but the issue still persists.

iPhone 15, iOS 17

Posted on Oct 17, 2023 11:05 PM

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4 replies

Oct 18, 2023 06:24 PM in response to aayush_gupta1

Hi aayush_gupta1,


It's normal behavior for iPhone to warm up when streaming high-quality video. As long as a temperature warning isn't displayed, you can continue to use the device. Check out that information in the following article:


If your iPhone or iPad gets too hot or too cold - Apple Support


Your device might get warm

You might notice that your device feels warmer when you:
* Set up your device the first time
* Restore from a backup
* Wirelessly charge your device
* Use graphics-intensive or processor-intensive apps, games, or features, including augmented-reality apps
* Stream high-quality video

These conditions are normal, and your device will return to a regular temperature when the process is complete or when you finish your activity. If your device doesn't display a temperature warning, you can keep using your device.


If you notice the battery is draining only when using a 3rd-party application, then work with the app developer for assistance with the behavior: How to contact an app developer - Apple Support


If you notice the battery is draining when using Apple built-in applications, such as FaceTime, then reach out to Apple Support to help investigate the behavior. You can use the following link to reach out: Apple Support


Kind regards.

Oct 18, 2023 06:37 PM in response to Chris_D13

Hi Chris, thank you for your response.


However I have been using iPhones since last 7 years and I have never faced any heating challenges. So why in my new iPhone I am facing this issue?


Also, with respect to battery drain I am using the usual popular apps and the app usage also seems to be alright in the battery section of my settings. So not sure what is causing the drain.


Best,

Aayush

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Iphone 15 heating and battery drain issues

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