Kirkland hearing aid

My Kirkland hearing aid is paired with iPhone and Apple Watch. I have trouble hearing phone calls because the sound not going to hearing aid. Sound coming from watch. How to get sound from hearing aid?

Apple Watch Series 8, watchOS 9

Posted on Oct 17, 2023 09:40 AM

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1 reply

Oct 18, 2023 08:40 AM in response to 1943fm

Hello 1943fm,


If your hearing aids aren't connecting for calls, then we'd select it as the source for audio with these steps: Answer phone calls on Apple Watch


While you’re on a call

If you’re on a call that doesn’t use FaceTime audio, you can switch a call to your iPhone, adjust the call volume, enter numbers using the keypad, and switch the call to another audio device.

* Switch a call from your Apple Watch to your iPhone: While talking on your Apple Watch, unlock your iPhone, then tap the green button or bar at the top of the screen.

* You can quickly silence an incoming call by pressing the palm of your hand on the watch display for three seconds. Just make sure you have Cover to Mute turned on—open the Settings app  on your Apple Watch, tap Sounds & Haptics, then turn on Cover to Mute.

* Adjust call volume: Turn the Digital Crown. Tap the Mute button to mute your end of the call (if you’re listening on a conference call, for example).

* Enter additional digits during a call: Tap the More button, tap Keypad, then tap the digits.

* Switch the call to an audio device: Tap the More button, then choose a device.

During a FaceTime Audio call, you can adjust the volume, mute the call by tapping the Mute button, or tap the More button and choose an audio destination.

During an incoming phone call, the screen shows the vertical volume indicator at the top right, the Mute button at the bottom left, and the red Decline button. The duration of the call appears below the caller’s name.



While on a call, select the triple dots, then the audio source, as your hearing aids. This should switch the audio of the call to those hearing aids.


Let us know if this helps out.


Cheers!

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