Apple Charges on my credit card not in purchase history

Have charges in my credit card that do not appear anywhere under my AppleID and purchases. None of the report a problem options seem to fit. Can’t request refund because they aren’t showing under my AppleID. How can I find out who has my credit card # and is using their AppleID to purchase

iPhone 11, iOS 16

Posted on Oct 17, 2023 05:14 AM

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2 replies

Oct 17, 2023 05:31 AM in response to moecline

If the charged is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.


Then ask the bank to block your card and ask a new card.


See also ⤵️

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support



Jan 13, 2024 01:41 PM in response to Raicya

I’ve had the same issue. From reading on Apple.com, it indicates that charges could be made by a relay account (if you have Apple+). Another way is if you have another account that’s been setup (possibly a family member). Since the charges on card don’t list the name of the app (and it could be more than one app), one charge can include several charges. Unfortunately, I was in the hospital x3 for 5 weeks, and sick afterwards, so it was well beyond the refund policy of the card (which was 90 days in my case). I’m some cases, I was able to contact the venders (if I saw activity of a certain vender, and was able to get a few apps cancelled). In my case, I had no family members in my home that could have created an account. Sometimes, you might receive emails from the vender. If I relay account was used under the same account, it will show up, like “how are you enjoying our product” or “it’s time to update”. I currently use an Apple Gift card instead of credit card. I hope this helps.

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Apple Charges on my credit card not in purchase history

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