Unable to transfer eSIM profile.

Hello Apple Community/Support,


I am unable to transfer my eSIM profile from iPhone 13 to iPhone 15 (Phone is from US. I am currently in India). I have activated the iPhone 15 without activating/transferring eSIM profile to new phone. When tried keeping phones near to each other (both are running iOS16 or later) and followed instructions. It is failed and asking to contact network provider.

iPhone 7 Plus, iOS 15

Posted on Oct 16, 2023 02:21 AM

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Question marked as Top-ranking reply

Posted on Oct 16, 2023 02:59 AM

You might have to contact your carrier, not all of them support transferring the eSim from one iPhone to another one. Have a look at these related articles:

About eSIM on iPhone - Apple Support

If you can't set up an eSIM on your iPhone - Apple Support

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Unable to transfer eSIM profile.

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