Can’t access iPhone wallpapers through Lock Screen

I’m not able to access my wallpapers through the lock screen ever since I got my new iPhone 15 promax. I try to click and hold the screen but nothing happens. My phone is up-to-date iOS 17.0.3.

iPhone 15 Pro Max, iOS 17

Posted on Oct 16, 2023 12:28 AM

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Question marked as Top-ranking reply

Posted on Oct 16, 2023 12:56 AM

Even if you press and hold the screen for 1-2 seconds?

Should be this case, have you tried a "forced" restart of your device using these instructions?: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue still persists, since you device is covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

3 replies
Question marked as Top-ranking reply

Oct 16, 2023 12:56 AM in response to Kev21_

Even if you press and hold the screen for 1-2 seconds?

Should be this case, have you tried a "forced" restart of your device using these instructions?: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue still persists, since you device is covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Can’t access iPhone wallpapers through Lock Screen

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