Not possible to scroll or click on the upper side of my screen (only with full tab mode)

Hey guys, I'm having this irritating issue, just got my Macbook Pro 2023 and already having the problem with my screen or trackpad... I have no idea but whenever I have Google Chrome in full screen, suddenly I cannot click to change between tabs and I cannot scroll up and down, this is only affecting the upper side of the screen... How can I fix the problem?

MacBook Pro 14″, macOS 14.0

Posted on Oct 15, 2023 04:36 AM

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4 replies

Oct 16, 2023 08:10 AM in response to WSwidzinska

Hello WSwidzinska,  

Welcome to the Apple Support Communities.  


Have you noticed this issue in multiple applications? If this seems like an isolated problem with one app, please start with these troubleshooting steps: If an app on your Mac stops responding, closes unexpectedly, or won’t open - Apple Support


It may also help to clean your Mac's trackpad following these instructions: How to clean your Apple products - Apple Support


All the best!

Oct 17, 2023 05:19 AM in response to WSwidzinska

Understood WSwidzinska,


As Google Chrome seems to be the specific source of trouble, what we'd recommend is reaching out to Google directly for assistance. As the developers of the app, they'll be in the best position to assist you on specific navigation and compatibility with the browser.


Here's how to reach out: How to contact an app developer - Apple Support


Thanks for using Apple Support Communities!


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Not possible to scroll or click on the upper side of my screen (only with full tab mode)

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