I am trying to record the screen in QuickTime on my MacBook Pro. I have been able to do it in the past. Now when I click on the QuickTime app a Finder window pops open. After I cancel it and go to File the New Screen Recording is gray. I only get capture when I use Control/Command/5. I need to capture a screen recording before the 18th of October. Can someone help?
MacBook Pro 15″, macOS 10.15
I go to File [menu], the New Screen Recording is gray.
That is weird. It should be available, unless there is already a recording in progress. Something about QuickTime Player isn’t working right, it seems. We can troubleshoot that separately, if you want. But probably first do what you set out to do.
I only get capture when I use Control/Command/5
I assume you mean Command-Shift-5 (for macOS Mojave 10.14 or later). That would be fine as well, as that is the very same function, without needing to open an app. Use the controller bar to set the destination (I would advise Desktop initially for reliability; you may relocate afterwards), and configure other options as needed.
I go to File [menu], the New Screen Recording is gray.
That is weird. It should be available, unless there is already a recording in progress. Something about QuickTime Player isn’t working right, it seems. We can troubleshoot that separately, if you want. But probably first do what you set out to do.
I only get capture when I use Control/Command/5
I assume you mean Command-Shift-5 (for macOS Mojave 10.14 or later). That would be fine as well, as that is the very same function, without needing to open an app. Use the controller bar to set the destination (I would advise Desktop initially for reliability; you may relocate afterwards), and configure other options as needed.
try using cmd + shft + 5
I restarted my computer and when it came back on QuickTime was working. Thanks for all your help.
I get no audio when screen recording using MacBook Pro Sonoma 14.1. Please advise. Thanks.
QuickTime screen recording is not working
