You can't cancel Apple One from any other device, only the one you subscribed to?

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Level 1

4 points

You can't cancel Apple One from any other device, only the one you subscribed to?

I'm tired, my iPad is ruined, I will not be able to repair it for a few months and I do not want to continue with the subscription (for obvious reasons), it was my only Apple device and trying to cancel this service has been a nightmare with zero success, I can not cancel from the iPhone of a friend I never get the option to cancel services, I can not from the web and I can not even from iTunes on PC, every time I enter and I go to subscriptions is blank when I touch Apple One (But with apple Music does not happen that), twice I have contacted customer service and I can never solve this problem, I want to delete the account but do not know what will happen to my Ipad

iPad, iPadOS 16

Posted on Oct 12, 2023 09:59 PM

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Answer 1

turingtest2

Level 10

277,717 points

Oct 13, 2023 04:42 AM in response to henzzzz

See If you want to cancel a subscription from Apple - Apple Support. Reach out to Official Apple Support for assistance if needed. If you cancel Apple Music or Apple One then you lose access to your cloud music library. I believe that it may be recovered if you resubscribe within 30 days, otherwise it is gone for good.

See Understand and control the personal information that you store with Apple - Apple Support for advice on deactivating or deleting your Apple ID. I'd suggest this is not ideal if you've made any purchases on the account or have data in the cloud that you'd like to recover at a later date.

tt2

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You can't cancel Apple One from any other device, only the one you subscribed to?

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