Vertical lines in front camera on iPad Pro

I suddenly have vertical lines on 2020 iPad Pro selfie camera during FaceTime, doxy.me, etc. No lines in the back camera. I updated to 16.7.1 but no luck fixing the stripes.

iPad Pro (4th generation)

Posted on Oct 12, 2023 4:17 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Oct 12, 2023 5:21 PM

As described, your camera may have a fault requiring repair.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad. If fault is confirmed and repair is required, you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


Alternatively, you might consider Apple's mail-in repair service:

iPad Repair & Service - Apple Support

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Question marked as ⚠️ Top-ranking reply

Oct 12, 2023 5:21 PM in response to soloartist

As described, your camera may have a fault requiring repair.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad. If fault is confirmed and repair is required, you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


Alternatively, you might consider Apple's mail-in repair service:

iPad Repair & Service - Apple Support

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Oct 13, 2023 7:57 AM in response to LotusPilot

Not arguing but I see others describing these lines in the camera. Some newer iPhones too. Wondering how it can be hardware with so many different years and devices. Also, if I move the iPad around different ways I can get it to go away. Also the lines can come and go during a doxy.me convo. Just a bit more info for you.

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Vertical lines in front camera on iPad Pro

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