You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Fingerprint Problems with iMac Pro

My Mac is a iMac Pro with 8 Core Xeon, running Sonoma 14 iOS. I am using an Apple keyboard with Fingerprint sensor. I am not able to set the fingerprint on the computer. When I go under the System Settings I am not able to find the Touch ID system for use with my Mac.

Any Ideas?

iMac Pro, macOS 14.0

Posted on Oct 12, 2023 9:35 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2023 9:51 AM

Magic Keyboard Touch ID only works with Silicone Mac's.


Please review > If Touch ID isn't working on your Mac - Apple Support


Check compatibility

To set up and use Touch ID on a Magic Keyboard with Touch ID,

you need a Mac computer with Apple silicon and macOS Big Sur 11.4 or later.

3 replies

Fingerprint Problems with iMac Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.