Since the IOS 17 update when I scan more than one page of a document. All the pages appear different sizes. It works ok on other apps (genius scan) just Notes. I’ve worked out that it depends on how close I hold the phone, close makes it big far away small but previously the app would make any page scanned to a full page. When viewed. Is it a bug? Anyone else
iPhone 14 Pro, iOS 17
Thank you Brwt glad it’s not just me, I’ve also noted the scanned documents aren’t searchable the same as before. I used to be able to search the text of a page, I had scanned. And click on a telephone number to automatically dial. This no longer works. And scanned pages are huge. Using many megabytes of data. Top tip. Use Genius Scan to scan your document. Then forward it to the Notes app. Not only does he do it correctly. It uses less data. I’ll have to do this until Apple fix the problem.
Thank you Brwt glad it’s not just me, I’ve also noted the scanned documents aren’t searchable the same as before. I used to be able to search the text of a page, I had scanned. And click on a telephone number to automatically dial. This no longer works. And scanned pages are huge. Using many megabytes of data. Top tip. Use Genius Scan to scan your document. Then forward it to the Notes app. Not only does he do it correctly. It uses less data. I’ll have to do this until Apple fix the problem.
I don't think it's your iPhone. I've never had this problem either until upgrading the OS, and I use this feature routinely. I had to scan a 5-page document several times while trying to hold my phone the same distance for each page. Still, I could not get it exactly right.
Thanks but I have done that, everything is up to date and I’ve been using the brilliant notes app for a long time. It’s just that since the latest iOS update scanning is going wrong. Is it a bug or is it my phone ?
Hey there Mickma,
Thanks for reaching out to Apple Support Communities. We'll be happy to help. Check your settings and make sure you're using the latest iOS. Follow this guide for scanning: How to scan documents on your iPhone or iPad - Apple Support
If you still need help, reach out to Apple Support: Get Support
Take care.
notes scan document size
