iPhone shuts of every 2 mins so can't complete update fully

Since it won't update it won't let me transfer data from old phone to the new phone.

Posted on Oct 11, 2023 05:51 PM

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Posted on Oct 11, 2023 06:00 PM

Are you saying your old device has an issue where it won’t stay on and is the reason you have a new phone? If so you likely will need to back it up while it is connected to a power source or use a computer to do it. If those options won’t work you will either need to setup the new phone with an old back up or set it up as a new device retrieving whatever data you have in iCloud if any.

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Question marked as Top-ranking reply

Oct 11, 2023 06:00 PM in response to nfryo

Are you saying your old device has an issue where it won’t stay on and is the reason you have a new phone? If so you likely will need to back it up while it is connected to a power source or use a computer to do it. If those options won’t work you will either need to setup the new phone with an old back up or set it up as a new device retrieving whatever data you have in iCloud if any.

Oct 11, 2023 06:00 PM in response to nfryo

Need some basic information:


  • What is the model of the old phone?
  • What is the model of the new phone?
  • What iOS version is on the old phone?
  • What iOS version is on the new phone?
  • Is it the old phone or the new phone that shuts off every 2 minutes?
  • What is the battery health of each phone?
  • Are both phones plugged in to power when trying to update?

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iPhone shuts of every 2 mins so can't complete update fully

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