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nfryo Author

Level 1

4 points

iPhone shuts of every 2 mins so can't complete update fully

Since it won't update it won't let me transfer data from old phone to the new phone.

Posted on Oct 11, 2023 5:51 PM

Top-ranking reply

KaeBFly

Level 6

8,167 points

Posted on Oct 11, 2023 6:00 PM

Are you saying your old device has an issue where it won’t stay on and is the reason you have a new phone? If so you likely will need to back it up while it is connected to a power source or use a computer to do it. If those options won’t work you will either need to setup the new phone with an old back up or set it up as a new device retrieving whatever data you have in iCloud if any.

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iPhone shuts of every 2 mins so can't complete update fully

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