Can't add custom domain email address

I am trying to add a domain that I own. Error says: 'This email is already in use with another Apple ID.' I have already deleted that Apple ID account (I couldn't just change the email associated with it, and went through the process of having apple remove the account, took 2 weeks).


I've tried using the email to log into iCloud.com, to see what Apple ID was using that email, but it says "this email is not in use"...


I have set up emails with 3 other custom domains with iCloud, and had no issues. This one is just not working.

Any help would be appreciated!

MacBook Air 13″, macOS 13.5

Posted on Oct 10, 2023 02:03 PM

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Can't add custom domain email address

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