My AirPods Max aren’t turning on despite displaying the charging light while charging. They won’t even turn on. What should I do?

Even after charging for hours the AirPods max won’t even make sounds when I press any buttons.

AirPods Max

Posted on Oct 10, 2023 5:22 AM

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4 replies

Dec 25, 2023 6:53 AM in response to ryane77

I have been experiencing the same problem, I even had my airpods max brought in and serviced, Where they discovered that the issue stemed from a broken cable internally, regardlesss of there being no external damage to the airpods. They fixed it and I got them back but now I am again experiencing the same issue, one year later. I suspect there might be some issue with some units circuitry failing under the pressure from the twisting needed to put them in the charging case, although this part is mere speculations from my part.

Oct 11, 2023 7:21 AM in response to HParkhurst337_

Welcome HParkhurst337_,


This is something we can definitely assist you with, thanks for posting here.


We see you already reviewed the related article titled How to reset your AirPods Max. If you haven't tried that yet, that would be the place we recommend starting with. Resetting your AirPods can help get many issues resolved, such as the issue you're experiencing with the AirPods Max not charging or responding to the button presses.


We hope that this information gets everything working again.


Many thanks!

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My AirPods Max aren’t turning on despite displaying the charging light while charging. They won’t even turn on. What should I do?

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