Problems and after update 17.0.3

Speaker doesn't work well after update


Hello, my speaker started to work quietly during a telephone conversation, I can hear the interlocutor very quietly, this started after I installed update 17.0.3

iPhone 11, iOS 17

Posted on Oct 10, 2023 12:25 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2023 07:33 PM

Hi LekitiSplit,


Thanks for posting in Apple Support Communities. We'd recommend starting with the guidance in related article, If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support. The following may be particularly helpful.


"If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.

  1. Remove all screen protectors, films, or cases from your device. 
  2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
  5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location."


All the best.


1 reply
Question marked as Top-ranking reply

Oct 10, 2023 07:33 PM in response to LekitiSplit

Hi LekitiSplit,


Thanks for posting in Apple Support Communities. We'd recommend starting with the guidance in related article, If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support. The following may be particularly helpful.


"If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.

  1. Remove all screen protectors, films, or cases from your device. 
  2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
  5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location."


All the best.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problems and after update 17.0.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.