Mini iPad - old alert lost or stolen yet it’s not

Telecommunication customer service was in process of accepting early release of Mini iPad. They stated could not due to an alert that it was reported lost or stolen. Not true. It’s mine. Still have original box. Customer Service instructed to contact Apple support to resolve.

iPad mini 3, iOS 12

Posted on Oct 9, 2023 08:10 AM

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Question marked as Top-ranking reply

Posted on Oct 9, 2023 08:29 AM

This is a user-to-user technical community. Contributors here are all end-users, just like you. Other than the site Moderators, Apple neither monitors nor participates within this Community. As such, your comments here will not be seen by Apple Support.


If you require assistance from Apple Support, you can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


1 reply
Question marked as Top-ranking reply

Oct 9, 2023 08:29 AM in response to KLK2222

This is a user-to-user technical community. Contributors here are all end-users, just like you. Other than the site Moderators, Apple neither monitors nor participates within this Community. As such, your comments here will not be seen by Apple Support.


If you require assistance from Apple Support, you can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mini iPad - old alert lost or stolen yet it’s not

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