Black screen / restart after launching normal apps

I keep having this issue continuously,


My mac does not start immediately, this is the process and what happens afterwards

1) Turn on

2) Immediately press ctrl+al+R+P

3) Black screen

4) I hear the chimes several times (at least 7 or 8 times)

5) After many chimes the screen color appear (dark blue) and I see the apple.

6) Everything is ok, I can use safari or launch Imail, ...etc


Once I want to launch something that might need graphics (this is my analysis) such as :

  • Including signature or image in a PDF using acrobat
  • Working with word/powerpoint
  • Using music software (DAW, plugins, ...)

Immediately, the screen turns black, I hear the chimes, there is the keyboard light.

When I try to push any button I hear kind of an error sound.


So I have to turn it off, normally or by resetting the battery and try again a bit later.


I really do not know what to do, the apple shop I went suggested me that the best way is to buy a new mac book and they will recover all my data to the new one.


I was planning to buy a new one but not exactly now, probably next year, until then I really can not stay like that.


I have a backup of course, and I am working with another computer (pc) but I really want to solve this issue.


Any advice is welcome.


Thanks in advance


MacBook Pro 15″

Posted on Oct 8, 2023 10:25 PM

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Posted on Oct 9, 2023 05:07 AM

If your Mac starts up to a blank screen - Apple Support

This is Apple's definitive solution.


Note the last line and link to contact Apple Support.

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Black screen / restart after launching normal apps

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