IOS safari freezes on back swipe gesture

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Level 1

4 points

IOS safari freezes on back swipe gesture

using the latest iphone 15 pro and noticed that some websites on safari will freeze up for like 3 seconds if i use the swipe gesture to go back to the previous page. if i use the bottom back nav bar button or any back button/link on the site it will not freeze. this happens on sites like facebook for example.

during the freeze if i scroll up or down it will not display the scrolled page (frozen) but will eventually catch up and display the new scrolled location on the site.

iPhone 15 Pro, iOS 17

Posted on Oct 8, 2023 04:13 PM

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Answer 1

Top-ranking reply

Omar_A1

Community Specialist

Oct 9, 2023 05:07 PM in response to naran8

naran8,

Thank you for carrying, Let's try out these troubleshooting steps:

"Restart your device

Turn off your device and turn it on again.

Clear website data

You can clear website data occasionally to improve Safari performance.

Go to Settings > Safari.
Tap Clear History and Website Data.
Tap Clear History and Data to confirm.

Turn on JavaScript

Turn on JavaScript if it's not already on.

Go to Settings > Safari > Advanced.
Find the JavaScript feature.
Tap the button to turn on JavaScript."

Additional details can be found here: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch

If the issue persists, can you provdie a few more details? Which iPhone and iOS version are you currently using?

Cheers!

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Answer 2

Bill_T1

Community Specialist

Oct 9, 2023 03:15 PM in response to naran8

Hi naran8,

If you have concerns regarding the performance of your iPhone, first review the options and suggestions from If your iPhone or iPad is running slow as a starting point.

If still occurring it would be worth noting if this is impacted by every site or only specific ones, it if happens more on certain network connections than others, as well as other possible common factors to determine a good direction for additional investigation.

Regards.

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Answer 3

naran8 Author

Level 1

4 points

Oct 9, 2023 07:35 PM in response to Omar_A1

i didn’t think to reset website data since usually this kind of fix hasn’t helped much in the past but it actually helped. pages are now loading faster on swipe gestures, basically loading instantly. thanks for the help!

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Answer 4

naran8 Author

Level 1

4 points

Oct 9, 2023 03:33 PM in response to Bill_T1

this only happens on certain websites, not all. facebook site is just one site i can consistently reproduce the issue. most other websites work perfectly fine with the back swipe gesture.

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Answer 5

Bzzmark

Level 1

4 points

Jan 23, 2024 01:21 PM in response to naran8

I kind of had a similar issue with Safari not loading correctly when swiping back. However, the latest update 17.3 seems to have fixed it for me.

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IOS safari freezes on back swipe gesture

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