New update to Apple TV, Now my sound bar doesn’t turn on

Apple TV just came out with a new software update on or around 10/6/2023. Ever since then, I can’t get my soundbar to turn on when I turn on Apple TV. It used to automatically turn in the TV AND Sound Bar. Now it only turns in the TV, then I have to separately turn on the sound bar with its own remote. I’ve gone through the settings and got the sound bar to work with volume up and down, but still have to turn it on separately first in order to listen to my Apple TV.

Posted on Oct 8, 2023 01:02 PM

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3 replies

Oct 9, 2023 02:44 PM in response to SteveInMD

Hi SteveInMD,


Thank you for using the Apple Support Communities! For this issue, we would recommend the article below that can help:


If you can't control your Apple TV with your home theater or universal remote


1. Add your Apple TV to the Home app and make sure that you assign it to a room.
2. Add the remote to the Home app on your iPhone or iPad and make sure that you assign it to a room.
After you add the remote to the Home app, you can use it to control any Apple TV that you have in your home.

Or:


If your Siri Remote or Apple TV Remote isn't working


1. Stay within 20 feet (about 6 meters) of your Apple TV and move anything that blocks the path between your remote and the front of your Apple TV, television, receiver, and sound bar.
2. Charge your remote for 30 minutes using a USB-C to USB or Lightning to USB cable and a USB wall charger.
3. Unplug your Apple TV from the wall power outlet. Wait at least six seconds, then plug it back in.
If the volume buttons on your Apple TV remote stop working, learn what to do.


If the issue remains, we recommend that you reach out to Apple Support directly to take a further look. Please reach out here:


Apple Support


Hope this helps!

Have a great day.



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New update to Apple TV, Now my sound bar doesn’t turn on

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