When I ask Siri to run a Shortcut to turn on/off my lights, it says it doesn't see anything on my Home app instead of running my Shortcut. How do I fix this issue? The Home app requires you to scan the QR of a device (and not all devices have a QR) which is why I resorted to Shortcuts for my lights. This is quite annoying! Hope someone has a solution to this :{
iPhone SE (3rd generation)
Hi Vilas_S, thanks for the detailed explanation. However the issue is that my device is not compatible with the Home app, which is why I'm using Shortcuts to run my lights or devices. However when I try to activate my Siri with the script e.g. "Turn on living lights" , Siri replies with "I don't see anything connected in your Home.."
Not sure how to fix this issue
Hi Vilas_S, thanks for the detailed explanation. However the issue is that my device is not compatible with the Home app, which is why I'm using Shortcuts to run my lights or devices. However when I try to activate my Siri with the script e.g. "Turn on living lights" , Siri replies with "I don't see anything connected in your Home.."
Not sure how to fix this issue
Hi BelCcc,
how was this fixed? I have the same issue. I have a ziptrak/blinds not supported by Homekit so got Broadlink IR/RF blaster to creat a siri shortcut to control the ziptrak/blinds up and down with a voice command. Whenever I give a voice command to Siri through my homepod, it says it can’t find it in my home.
Hey BelCcc,
Thank you for using the Apple Support Community. Due to the nature of your issue, you may find more information by contacting Apple Support directly using the link below.
Take care.
Hello BelCcc,
Thank you for using Apple Support Communities. When using the Home app, you must first confirm if your accessory is compatible with the Home app: Home app - Accessories - Apple
If it is, you can add your accessory not only by scanning a code but by holding your device near the accessory: Add a smart home accessory to the Home app - Apple Support
Add other accessories to the Home app
1. Power on your accessory* and make sure that it's nearby.
2. Open the Home app on your iPhone or iPad and tap Add.
3. Tap Add Accessory.
4. Follow the instructions to scan a code or hold your device near the accessory to add it. If you’re adding a Matter accessory that was previously paired to another app, tap More options, then select your accessory.
5. When your accessory appears, tap it. If asked to Add Accessory to Network, tap Allow.
6. Assign your accessory to a room and name it to help you identify and control it.
7. Tap Continue, then tap Done.
If you wish to use Siri with Shortcuts for your accessory, that accessory must also support Siri Shortcuts before you can ask Siri for help. If your accessory supports it, you can use Siri by following these steps:
1.) Edit the shortcut.
2.) Tap Addor the Add to Siri button
next to a shortcut that you want to add.
3.) Tap Add to Siri.
We hope this information is helpful. Thank you for using Apple Support Communities.
Thank you Jeff, they managed to help. They asked to update to address the issue and now the app no longer pops up when I'm trying to run a shortcut
Hi BelCcc,
Glad to hear it! Feel free to post if you need help with a different issue in the future.
Best wishes.
SIRI refers to Home app when I'm trying to run a Shortcut
