hello! I need help with a " iPhone locked to owner "

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Level 1

4 points

hello! I need help with a " iPhone locked to owner "

hi! im 15 my mom bought a iPhone 11 off a lady. she never logged out her own stuff and I got stuck with having to try and find out her password to her iCloud every time we texted her for it she'd lie about the password and her changing it. I restarted the whole phone when my sister spammed my passcode in. now Im stuck on " iPhone locked to owner "

iPhone XS Max, iOS 17

Posted on Oct 7, 2023 4:18 PM

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Answer 1

shoeluvr13

Level 6

18,457 points

Oct 7, 2023 8:40 PM in response to eataduck101

The person you bought it from needs to remove it themselves. Ask them to file the steps Remove Activation Lock on the web at How to remove Activation Lock - Apple Support

If they cannot or refuse to there is nothing you can do yourself but try and request to return it to her for a refund.

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hello! I need help with a " iPhone locked to owner "

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