Rode Wireless go 2 issues with iPhones

Im usually using Rode Wireless GO 2 connected to an iphone 13 mini (iOS 17.0.3) and to an iphone 13 (iOS 16.1.1) as main cameras to film our videos. We are using the cable rode sc-15 (usb-c to lighting) as suggested from the Rode Manual and always working well. Yesterday we experienced a huge problem about the mics. We connect the mic to the iphones (both several times) and the mic start charging up (so the cable is working I guess) but the native camera app of the iPhone and the Blackmagic camera app do not recognize the mics, so when we are recording, the audio is taken from the internal iphone mic. We tried several times to reset all the devices and we also updated all the mics. Note: we tried also to connect the mic with a canon m50 and they are working normally. Could you help us? Thank you

iPhone 13 mini, iOS 17

Posted on Oct 7, 2023 05:46 AM

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Rode Wireless go 2 issues with iPhones

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