Can't scroll back to previous message while texting after iOS 17 update

I remember the first time this happened was after the previous iOS 16 update. As you were texting the reply box would get bigger and bigger and hide the previous message. However, I had discovered that there was a little arrow to the left of the reply box that take you back to the previous message. Now since the 17 update that little arrow is no longer there!! There is just a + that has other settings. If I pull down on the screen it will take me back to the previous message until my reply box is too big and then it takes up the whole screen and I can't see the previous message at all!! So frustrating these updates that muck around changing things when it all worked just fine!!! How do I read my previous message now!? It's important to be able to scroll back so I can refresh my memory on everything the text said so I can reply back properly.

iPhone 13

Posted on Oct 7, 2023 04:40 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2023 08:20 PM

I can sometimes get back to the previous message if I gently just quickly pull down sometimes it'll go to the previous message and sometimes it won't! It's just super annoying!!!!! I thought I had a workaround where I would select all, cut the message and then be able to see the previous message and then re-paste my message after. But that doesn't always work either, if my messages is too long it won't select the whole entire text only part of it and if I try to drag the portion I'm trying to cut to include more it disappears and I have to select again! Very slowly it adds it bit by bit and one little wrong move it disappears!! so so frustrating! Why does Apple have to keep mucking around with things? This doesn't happen in email? I have zero editing problems there. maybe I'll forget texting and just email people! Other option is to type the text all in an email and then cut and paste it to text. We shouldn't have to be doing these workarounds it should just work!

Similar questions

8 replies
Question marked as Top-ranking reply

Oct 12, 2023 08:20 PM in response to gdubs17

I can sometimes get back to the previous message if I gently just quickly pull down sometimes it'll go to the previous message and sometimes it won't! It's just super annoying!!!!! I thought I had a workaround where I would select all, cut the message and then be able to see the previous message and then re-paste my message after. But that doesn't always work either, if my messages is too long it won't select the whole entire text only part of it and if I try to drag the portion I'm trying to cut to include more it disappears and I have to select again! Very slowly it adds it bit by bit and one little wrong move it disappears!! so so frustrating! Why does Apple have to keep mucking around with things? This doesn't happen in email? I have zero editing problems there. maybe I'll forget texting and just email people! Other option is to type the text all in an email and then cut and paste it to text. We shouldn't have to be doing these workarounds it should just work!

Oct 7, 2023 05:44 AM in response to Brenza

I don't know how to add to my previous message so I'll just write another one. The other issue I am having is I can't scroll back to the top of my text to edit it, every time I try to click on a word it'll automatically scroll back down to the bottom of my message. I just can't seem to get back up to the top if it's a long message to edit! Plus my phone is acting slow and stupid as well! This update is frustrating! Anyone else? Is there any help for this?

Oct 12, 2023 08:17 PM in response to gdubs17

Yes I have that problem as well but what I have learned is if I scroll to the point of the message I want to edit, if I tap the word I want to edit it puts the cursor there even though it send me back down to the bottom of my message . So then I just backspace and it'll take me back up to the word I was trying to edit! What a whole load of you know what to just edit my text! Makes me feel like smashing my phone this is so frustrating!



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't scroll back to previous message while texting after iOS 17 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.