You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to invite family member to password sharing

I have a family established with my wife as the organizer and my three children. I’m trying to add my wife to password sharing. When I try to add her with either her Apple ID or her phone number, I am told that she does not have a device that can join the group. She is using an iPhone 13. I have an iPhone 14 pro and my children have iPhone 12s. I’ve also tried this from my MacBook Air. Any ideas?

iPhone 14 Pro

Posted on Oct 4, 2023 10:24 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2023 6:00 AM

both phones are updated so I’m not sure why it won’t work

5 replies

Unable to invite family member to password sharing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.