Snooze in standby mode not working

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Level 1

5 points

Snooze in standby mode not working

iPhone 15 pro max, iOS 17

Snooze is turned on. The alarm goes off. My phone is in standby mode. I press the orange snooze icon. The alarm never goes off again.

iPhone 15 Pro Max

Posted on Oct 4, 2023 5:18 AM

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Answer 1

Oct 5, 2023 7:55 PM in response to PattyTr

Hi PattyTr,

Thanks for posting here in Apple Support Communities. The first thing we'll want to suggest is that you're running the latest iOS as this may help to address the issue you're facing: Update your iPhone or iPad - Apple Support

We'd also suggest that you set a new alarm and test if snooze works for you: How to set and change alarms on your iPhone - Apple Support

Regards.

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Answer 2

PattyTr Author

Level 1

5 points

Oct 6, 2023 7:38 AM in response to chuckbl

I contacted them. Did a restart on my phone and now it’s working! 🙂 (embarrassed I didn’t try that first)

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Answer 3

PattyTr Author

Level 1

5 points

Oct 6, 2023 5:29 AM in response to Keisha_Keisha

Hi. I am running the latest iOS and I tested a second alarm. Last night I left the phone flat (not in Standby mode). This morning snooze is working fine. It appears Standby mode is the issue.

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Answer 4

chuckbl

Community Specialist

Oct 6, 2023 7:09 AM in response to PattyTr

Hello PattyTr,

Since that behavior still persists, you'll want to reach out to Apple Support: Apple Support They'll be in the best position to look into this further.

Take care.

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Snooze in standby mode not working

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