How to sign off Apple ID without password or trusted phone?

Hello,


I received iphone for my work, but my predecessor, who doesn't work here anymore, did not sign off his apple ID. There is no way to contact him anymore. How can I sign him off, so I can use my ID on this phone? I don't know his password or trusted phone, no access to his old work email.

Windows, Windows 6

Posted on Oct 4, 2023 05:16 AM

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Question marked as Top-ranking reply

Posted on Oct 4, 2023 05:38 AM

This is not possible. Your employer (they are the original owner of the iPhone) needs to perform an activation lock request if they cannot contact your predecessor anymore


 start an Activation Lock support request.

How to remove Activation Lock - Apple Support


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How to sign off Apple ID without password or trusted phone?

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