AirPod 3rd Gen Force Sensor Not Working

I purchased a pair of 3rd Gen AirPod's earlier today and the force sensor is not working. I have not been able to pause/skip/replay a song but I can hear the "ding" after holding down the stem. I have looked in settings and believe I am in the right area, but I have not found exactly where to enable this feature. Are they possibly defective, or can you not pause a song by holding the stem anymore.

AirPods (3rd generation)

Posted on Oct 3, 2023 07:07 PM

Reply
1 reply

Oct 5, 2023 02:48 PM in response to Jac-2115

Hi there Jac-2115,


With AirPods (3rd Generation), this information from AirPods (3rd generation) - Technical Specifications explains the available controls:

Controls
* Press once to play or pause media
* Press once to answer a call or mute or unmute
* Press twice to end a call
* Press twice to skip forward
* Press three times to skip back
* Press and hold for Siri
* Say “Hey Siri” to do things like play a song, make a call, or get directions


If you are still unable to use these controls, then reset the AirPods next since this refreshes the firmware and can alleviate unexpected behavior. This article show how to do this: How to reset your AirPods and AirPods Pro


If something else is occurring, please provide more details so that we can continue to assist.


Cheers!




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AirPod 3rd Gen Force Sensor Not Working

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