eSim Problem

I am using iPhone 14 pro max with one physical sim and one eSim. But often SIM goes out of service. After restart it is fixed. need to restart two or three times daily. please help to resolve this issue


iPhone 14 Pro Max, iOS 16

Posted on Oct 3, 2023 01:14 AM

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Question marked as Top-ranking reply

Posted on Oct 3, 2023 01:19 AM

To use two different providers, your iPhone must be unlocked. Otherwise, both plans must be from the same provider. If a CDMA network provides your first SIM, your second SIM won't support CDMA. Contact your network provider for more information. 


If you have an enterprise or corporate data service plan, check with your company administrator to see if they support this feature.

2 replies
Question marked as Top-ranking reply

Oct 3, 2023 01:19 AM in response to hamdi296

To use two different providers, your iPhone must be unlocked. Otherwise, both plans must be from the same provider. If a CDMA network provides your first SIM, your second SIM won't support CDMA. Contact your network provider for more information. 


If you have an enterprise or corporate data service plan, check with your company administrator to see if they support this feature.

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eSim Problem

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