IOS 17 update killed my iphone 14!

I installed the IOS 17 update last night, and immediately found I could no longer toggle on wi-fi. In addition, the phone shuts down after every 2-3 minutes of use, making it nearly impossible to do anything on it. I spent a half-hour on the phone with Apple support today, who sent me to the Genius Bar. Genius could not help either, and told me it seemed to be a hardware issue. However, prior to installing the update I had ZERO issues with my iPhone. So now I have the choice of paying $399 for a repair (my warranty expired just a few days ago) or $900+ for a replacement. With all of the customers reporting issues with this update, it is looking very reminiscent of the update several years ago that made a whole generation of iPhones obsolete. Would really like to know how Apple is going to help the hundreds of us that are reporting issues with this update.

iPhone X

Posted on Oct 2, 2023 12:53 PM

Reply

Similar questions

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IOS 17 update killed my iphone 14!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.