Viewing on TV+ app via Comcast. My internet connection fine. I have reset the app multiple times. It looks like it’s working. Clearly signed into account and shows the shows I’ve been watching. I select a show and looks like it’s working but then get error message saying Video not available (see below) I can still watch programs in my other devices, but none of my tvs with Comcast
1080p,
reigndawgs Said:
"Video not available: Viewing on TV+ app via Comcast. My internet connection fine. I have reset the app multiple times. It looks like it’s working. Clearly signed into account and shows the shows I’ve been watching. I select a show and looks like it’s working but then get error message saying Video not available (see below) I can still watch programs in my other devices, but none of my tvs with Comcast"
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Thank you or the photo.
Contact Comcast.
Perhaps they have a service error. Utility would may be down at the moment due to upgrading to stronger wires. I lost my high streaming service for an hour while they worked on this a few hours ago in my location.
reigndawgs Said:
"Video not available: Viewing on TV+ app via Comcast. My internet connection fine. I have reset the app multiple times. It looks like it’s working. Clearly signed into account and shows the shows I’ve been watching. I select a show and looks like it’s working but then get error message saying Video not available (see below) I can still watch programs in my other devices, but none of my tvs with Comcast"
-------
Thank you or the photo.
Contact Comcast.
Perhaps they have a service error. Utility would may be down at the moment due to upgrading to stronger wires. I lost my high streaming service for an hour while they worked on this a few hours ago in my location.
Exact same thing is happening to me. It just started yesterday. I cleared the local streaming data like others have suggested and it did nothing. All other streaming apps are working fine so this is an Apple problem, not xfinity.
Nope, it’s an Apple problem. Any other ideas?
Turns out that it was an Xfinity issue. Contacted their customer support and reset my box and it works now. Think they did something on their end too but not positive.
Video not available
