Purchased text tone went under ringtone Iphone 15 Plus

I purchased a text tone, assigned it to Default Text tone but it only shows up under ringtones and not under text and i cannot assign it to text tones, only ring tones ... what can i do?

iPhone 15 Plus, iOS 17

Posted on Sep 29, 2023 05:29 AM

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Question marked as Top-ranking reply

Posted on Jul 20, 2024 09:07 PM

I’m still having this problem, did you ever find a solution? I bought a sound and selected default TEXT TONE, but when i go to change my text tone in settings it’s only under ringtones when I get a call, I had to refund the sound i bought.

3 replies

Oct 22, 2023 07:48 AM in response to Michele_4_411

Soo yeah I know to assign tones to contacts etc…… the issue that I’m having is I bought 3-4 TEXT TONES and they are automatically downloaded into the RINGTONE area NOT the text tone area…… so there is no way to assign the text tone that’s been bought as a text tone notification to a contact or as the default text tone notification…… if there’s a solution to move the text tones that I have purchased to the text tone area then please let me know…… i purchased as labeled as a text tone not a ringtone.


Sooo yeah???


thanks.

Oct 1, 2023 02:57 PM in response to JackLoew

Hi JackLoew,


We'd like to see if we can help resolve e the issue you're having. If you purchased the tone from iTunes Store, you should be able to download and assign it to individuals or for your overall tone. Check out the links below and they will help resolve this for you.


  1. Get ringtones, text tones, and alert tones in the iTunes Store on iPhone
  2. Use tones and ringtones with your iPhone or iPad - Apple Support


If the issue is unresolved and you wish to request a refund for your purchase, visit: Request a refund for apps or content that you bought from Apple - Apple Support


Cheers!


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Purchased text tone went under ringtone Iphone 15 Plus

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