IOS 17.0.2 update during setup slow

Is it normal for it to take forever for an update when setting up a new phone? I’m setting up my iphone 14 pro and it’s stuck with a blue “install now” text and the loading thing next to it.

Posted on Sep 28, 2023 01:25 PM

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Posted on Oct 1, 2023 11:11 AM

Hi there cady80,


You'll want to be sure your iPhone is charging and connected to a reliable Wi-Fi network with good signal strength in order to complete the update. Learn more here: Update your iPhone or iPad - Apple Support


Take care.

6 replies

Oct 4, 2023 01:34 AM in response to cady80

Okay so I figured it out. I was having the same issue with my iphone 14 pro that I just got today.


I found this-


If your iPhone or iPad gets stuck on the Apple logo when you transfer from your previous device - Apple Support


You basically have to plug your iphone into your computer and restore it. When you restore the phone it will automatically update and you'll be able to transfer your data the way its supposed to work.


Hope this helps !

Oct 4, 2023 07:46 AM in response to ozom100

Hi ozom100, it finally worked for me! After updating my new iphone 14 pro to iOS 16.7, I plugged it into my mac and restored the backup from the old phone. FYI, this erases all of the content on your new phone (which was fine for me since I did not have anything personal on it yet).


One important thing to note is that when you launch Music and click on your new plugged-in iPhone under Devices (in the left-hand column of Music), you may get a message that "This iPhone is open in another window."


Don't fear, click on the iTunes Store in the same column and then click back on your iPhone in Devices. For some reason, this fixes the message and allows you to restore or sync.

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IOS 17.0.2 update during setup slow

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