Still won’t let me update or change payment method
I have updated my phone. I’ve changed my debit card number to different debit cards that I have and it’s still not allowing me to download free apps.
iPhone 14 Plus, iOS 16
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I have updated my phone. I’ve changed my debit card number to different debit cards that I have and it’s still not allowing me to download free apps.
iPhone 14 Plus, iOS 16
You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free.
You can have a credit card / debit card on file and an Apple Account balance.
If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.
Free apps has also In-app pruchase.
See -> Buy additional app features with in-app purchases and subscriptions
Buy additional app features with in-app purchases and subscriptions
See also -> Apple Media Services Terms and Conditions
Legal - Apple Media Services - Apple
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Try to verify your payment information, you need to Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com
or
If you need to change or update your Apple ID payment method
If you need to change or update your Apple ID payment method - Apple Support
or
Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
See also the following Apple articles:
Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card.
If your card is not accepted as a paymenf method, you need to contact your bank.
Remove a payment method from your Apple ID -> Remove a payment method from your Apple ID - Apple Support
⤵️
If you can't remove a payment method
If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.
If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free.
You can have a credit card / debit card on file and an Apple Account balance.
If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.
Free apps has also In-app pruchase.
See -> Buy additional app features with in-app purchases and subscriptions
Buy additional app features with in-app purchases and subscriptions
See also -> Apple Media Services Terms and Conditions
Legal - Apple Media Services - Apple
-----
Try to verify your payment information, you need to Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com
or
If you need to change or update your Apple ID payment method
If you need to change or update your Apple ID payment method - Apple Support
or
Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
See also the following Apple articles:
Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card.
If your card is not accepted as a paymenf method, you need to contact your bank.
Remove a payment method from your Apple ID -> Remove a payment method from your Apple ID - Apple Support
⤵️
If you can't remove a payment method
If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.
If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
Still won’t let me update or change payment method