new ipad not installing ios 17.0.2

I purchased a 64g 10 series yesterday, start the process of transferring from my old iPad but wont install the new software update, prepares,downloads but won’t install.

have erased and tarted again 3 times now… help!

Posted on Sep 27, 2023 06:07 PM

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1 reply

Oct 1, 2023 05:20 AM in response to Sas__

Hello Sas__,


Thank you for reaching out in Apple Support Communities. If you're unable to install the update, we suggest to connect the iPad to a computer and update the software. Here's two articles on how to update the iPad by using a PC or a Mac:


* Update your device using a Mac with macOS Catalina or later
* Update your device using a Mac with macOS Mojave or earlier, or a Windows PC

This information is outlined in this article: If your iPhone or iPad won't update - Apple Support


Kind regards.


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new ipad not installing ios 17.0.2

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