Hello Apple Support Team,
After resetting all the data on my iPhone 8, when I turned on my mobile again, I encountered an error message. This error message read: "Unable to activate, an update is required to activate your iPhone."
I am seeking advice and assistance on how to resolve this activation issue and perform the required update. Thank you!"
iPhone 8
Just a guess – but you might have to update the version of iOS on your iPhone 8 before re-activating your cellular plan with your phone company (carrier). The iPhone 8 originally ran iOS 11, but it can run iOS 16, which should be more than recent enough for the phone company.
I don't know if you'll be able to update over Wi-Fi or if you'll need to use iTunes/Finder (on a Mac or PC) to "push" the update down to the iPhone. You might need the help of a computer (to "update the device manually") if your phone is currently back more than a couple of versions from iOS 16.
Update your iPhone or iPad - Apple Support
Just a guess – but you might have to update the version of iOS on your iPhone 8 before re-activating your cellular plan with your phone company (carrier). The iPhone 8 originally ran iOS 11, but it can run iOS 16, which should be more than recent enough for the phone company.
I don't know if you'll be able to update over Wi-Fi or if you'll need to use iTunes/Finder (on a Mac or PC) to "push" the update down to the iPhone. You might need the help of a computer (to "update the device manually") if your phone is currently back more than a couple of versions from iOS 16.
Update your iPhone or iPad - Apple Support
By the way, this is a user-to-user forum. For the most part, if you want to talk to an Apple Support Team, you have to contact Apple …
iPhone 8 Activation Issue: Update Required
