Facetime audio call sometimes not ringing on the receiving end

past 2 months Facetime audio call sometimes not ringing on the receiving end (my end).

tried sing out, sing in from facetime. Ios up to date but ofen happens. Any idea?


iPhone 12 Pro, iOS 17

Posted on Sep 25, 2023 10:59 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2023 11:04 AM

Hi Dzsrob,


Thanks for posting in Apple Support Communities.


We understand that you aren't hearing yourFaceTime calls ring sometime. Make sure that you do not have Focus enabled. If you do and FaceTime isn't included in your allowed apps, then this will silence the call.


Use Focus on your iPhone or iPad - Apple Support


Continue with the steps in If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support if Focus isn't the issue.


Regards.


1 reply
Question marked as Top-ranking reply

Oct 3, 2023 11:04 AM in response to Dzsrob

Hi Dzsrob,


Thanks for posting in Apple Support Communities.


We understand that you aren't hearing yourFaceTime calls ring sometime. Make sure that you do not have Focus enabled. If you do and FaceTime isn't included in your allowed apps, then this will silence the call.


Use Focus on your iPhone or iPad - Apple Support


Continue with the steps in If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support if Focus isn't the issue.


Regards.


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Facetime audio call sometimes not ringing on the receiving end

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