Apple TV won’t open apps, when clicking on one opens a bubble to edit Home Screen or move the app
When I try clicking into an app on my Apple TV, a bubble pops up to edit Home Screen or move the app. I can’t open any apps. I have updated the software, restarted the unit, unplugged it, done a factory reset, and when it loads my profile it always syncs back to this issue. I have two Apple TVs and both have the same problem. Any tips on how to fix this?
Apple TV 4K, tvOS 17