Yes, the printer is offline. I. have spent all morning doing the. things it says to do but nothing is connecting my printer to the computer. I'm just stumped. When I try to add the printer again, which I have had to do in the past, I get a dialogue box that asks me for the name. i typed it in and hit search and nothing happened. There are two other places in that box to type the name of the computer, but they're grayed out and I can't type in those fields. I had a skull fracture recently and am really having trouble with things like this. I just can't remember how I fixed it before but I'm fairly sure I had to reinstall the printer to get it connected. Now I can't seem to figure out how to do that,.