Massive missing Gmail emails before June 2023

Dear community,

few weeks ago, I realized that all my gmail messages (inbox, sent, drafts etc)....before June 2023.... were gone! I'm pretty sure I didn't deleted anything manually or accidentally.

At the beginning, I though it was due by a temporary synchronization issue (sometimes happens that my Iphone or my Mac, seem to re-load all the IMAP messages).


But....after I while, I realized that unfortunately....they won't come back anymore....so I started to understand and investigate....


From my researches (initially I focused my researches in my folders, devices, settings etc).... seems that various users had the same problem.... and yet from my researches seems generated by a combo Gmail+Mac.


Of course, I've reached out both the customer services... and the ping-pong started...... Gmail.....suggested to ask to Apple ........Apple to Gmail .....


I also found some articles (both locked, so no replies admitted anymore)....but from the "me too" or "I have the same question".... seem I'm not alone out there!


From Gmail

https://support.google.com/mail/thread/223914963/missing-emails-prior-to-june-2023-on-gmail-account?hl=en


From Apple

Missing emails - Apple Community



Of course, all of us know how emails are important nowadays .... so I just wanted to check out if anyone found a solution.... or if Apple recognized a bug....and released some fix for it .....even if I'm quite sure my emails won't come back anymore.


From what I've read.....the most plausible cause.... could be due by a command to delete content by the client.


"Issues with the Apple iOS app or OS-X Apple Mail (sometimes associated with updates)."

"That response is typical when an e-mail client (often Apple Mail or the iOS app) delete content over IMAP."



Could anyone help me please?

Does the Mac create a cache copy of the emails? In case is there a way to get them somewhere (to be usable)


Thank you!

Opachettone

MacBook Pro 13″, macOS 13.5

Posted on Sep 24, 2023 01:45 PM

Reply

Similar questions

7 replies

Nov 25, 2023 10:36 AM in response to opachettone

Hello,

I am having the same issue. I just lost >10k emails overnight and my gmail usage decreased from just over 10 gb to less the 1. I have another gmail account, which is a lot smaller, and when I log into that i can pull emails from several years ago. My main gmail account only has 2 days of emails in it. It sounds like I am having the same issue as you. Have you had any luck?? Please let me know.

Thanks Kevin



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Massive missing Gmail emails before June 2023

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