iPhone 13 lack of text sound

When I text my wife, there is no arrival sound on her iPhone 13 (we both have iPhone 13's). The text goes

thru to her phone, but no sound.

iPhone 13

Posted on Sep 24, 2023 06:16 AM

Reply
1 reply

Sep 27, 2023 01:53 PM in response to sleepydj

Hello sleepydj,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with no notification sound coming from your wife's iPhone when she receives a message. Is this the only app affected? If she changes the alert sound does it work then? Which exact version of iOS is she updated to under Settings > General > About? Has she tried restarting her iPhone? This simple step resolves a multitude of issues: Restart your iPhone - Apple Support


"How to restart your iPhone X, 11, 12, 13, or later


Press and hold either volume button and the side button until the power-off slider appears.


Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.


To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."



We hope this helps.


Cheers!



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 13 lack of text sound

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.