You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
After upgrading my iPhone 13 Pro Max to iOS 17.0.1 the Face ID gives error “A problem was detected with the TrueDepth camera. Face ID has been disabled”. It was working fine on iOS 16!!
Full iPhone reset has not solved the issue. Face ID not setting up at all!!
iPhone 13 Pro Max, iOS 17
Try the instructions in the following guides to address the Face ID issues that you are having.
👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.
Axel F.
Try the instructions in the following guides to address the Face ID issues that you are having.
👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.
Axel F.
This is not a rare case. It seems most people are experiencing the same issue including me. We need to know when the matter would be sorted because these phones are expensive. And right now apple seems like its failing to uphold its standards.
So every thing is pointing to take it to apple support store!! This is very inconvenient and bad that an iOS upgrade breaks the iPhone!!!
None of the above are working!!
I have the same issue
I am experiencing the same issue.
It was almost three years I didn’t need to buy a new phone or go to Apple Store. Didn’t they get in trouble for slowing down phones??
Face id stops working after upgrading to iOS 17 iPhone 13 Pro max
