I have a brand new series 9 watch. It has the latest watchOS 10 software on it. When I rotate my wrist and the watch wakes, if I do it relatively fast, the screen is very dim. If I rotate my wrist, extremely slowly, the screen is the appropriate brightness. I have changed the brightness from the control panel, and I have turned the auto wake on and off. Any thoughts? Seems to be a bug.
The latest update to WatchOS 10.4 adds Settings/Accessibility/Minimum Brightness.
Turn this ON and the watch will no longer dim in dark areas.
Nope. Apple support did reach out and ask me a bunch of questions and took some diagnostics. There is a big discussion going on (on another forum) about the same behavior on thew new Ultra2. Lots of people returning their watches.
After I posted this, I did a bunch of testing with my old series 4. After I updated to WatchOS10, it had the same behavior. It's definitely a software glitch/choice. Both my watches are DIM in the dark. WAY TOO DIM to use. I love my series 9 for everything else, but (and granted, I am older and have poor eyesight), it is unusable in low light conditions.
I am hoping for a software fix soon. Or, like the phone and my Mac, an override that lets me keep things bright.
I was on the phone to apple support this morning. Same thing as you. Questions. At the end he said they were aware of this. They are working on it. Please wait 48 hours. Send us some screenshots. I was at jb hifi at the time. They offered to replace but I decided to wait.
I have same issue. Got watch yesterday. Have you got yours sorted Dean?
My new watch series 9 is very dim when it wakes
