Apple ID between husband and wife mixed up

My husband and I used to have mobile.me back in the day before iCloud. Our apple ID’s have been forever linked in weird ways… when one of us changes our Apple ID photo it changes for the other person and vice versa - please help, how can we unravel this?

iPhone 15 Pro Max, iOS 17

Posted on Sep 23, 2023 02:13 AM

Reply
1 reply

Sep 23, 2023 03:34 AM in response to Helpneeded79

Except for the fact that you specifically say "IDs" in the plural, I would say you were using the same Apple account. Since you are not, you may need to contact Apple to resolve this.


Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID between husband and wife mixed up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.