Unable to connect to Apple Watch - just upgraded to iPhone 15 pro

I have just uprated from a 13 Pro to a 15 Pro. My Series 7 Apple watch was working beautifully with the 13 Pro. I cannot pair it with the 15 Pro. I have tried 'pair existing watch' and 'pair new watch'. I have rebooted both phone and watch. I have now erased the watch. When rebooted the watch asks me to move it close to the iphone but the iphone doesn't see it. Airplane mode is off and wifi/bluetooth all switched on in new iPhone. I have literally put the watch on top of the iPhone but there is no connexion at all. Is there anything else I can do to get them to pair? Thanks

Apple Watch Series 7, watchOS 9

Posted on Sep 22, 2023 11:05 AM

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Posted on Sep 22, 2023 05:03 PM

The "How to connect your Apple Watch" doc doesn't cover this error. All solutions seem to assume the Iphone is able to connect to the Watch, but that's not the case here. I'm having the same issue between a Watch 6 and iPhone 15 Pro. I allso get the "Unable to connect to Apple Watch" error.

4 replies

Sep 23, 2023 12:35 PM in response to William Gee

I was just experiencing this too, with an old 5 series watch and a new 15 Pro. I reset the watch, restarted the watch, restarted the iPhone, and continued getting the same error. I hit "try again" one final time before I was about to try resetting the iPhone's network settings, and it suddenly worked. 🤷🏻‍♂️ Go figure.


This was quite frustrating because it offered no detailed info about the problem or what steps to take to try to fix it, so I was left searching on the internet. Clearly the phone knew the watch was there, but had some unspecified problem connecting to it.

Good luck! I hope it miraculously decides to start working for you, too.

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Unable to connect to Apple Watch - just upgraded to iPhone 15 pro

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