Alexa and Apple Music not working: Sony WH-1000XM5

I just got the Sony WH-1000XM5 headphones, got them set up on the app, linked them to the Alexa App, made sure that Apple Music is set to my default streaming app for all my devices and yet, when I ask Alexa (through) the headphones to play something on Apple Music it says "I can't play Apple Music on this device".

Is anyone experiencing the same issue, has anyone found a solution?

iPhone 14 Pro

Posted on Sep 22, 2023 9:15 AM

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1 reply

Sep 22, 2023 9:33 AM in response to miguevidali

Honestly, it sounds like a question for Amazon. My experience is that Alexa app doesn't really play that well with Apple Music.

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Alexa and Apple Music not working: Sony WH-1000XM5

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