Refund money

I signed up for a free 30-day trial of prime video. Because I didn't pay attention, when it was time to pay the fee, Apple automatically deducted my money. I requested a refund immediately but the request is still pending. It is not known when the request will be confirmed and when the money will be returned to the account. I really need that money urgently to cover my living expenses. Hope Apple considers it.



Tôi đã đăng ký dùng thử video Prime miễn phí trong 30 ngày. Vì tôi không để ý nên đến lúc đóng phí, Apple tự động trừ tiền của tôi. Tôi đã yêu cầu hoàn lại tiền ngay lập tức nhưng yêu cầu vẫn đang chờ xử lý. Không biết khi nào yêu cầu sẽ được xác nhận và khi nào tiền sẽ được trả lại vào tài khoản. Tôi thực sự cần số tiền đó gấp để trang trải chi phí sinh hoạt. **** Apple xem xét.


[Edited by Moderator]

Posted on Sep 22, 2023 1:20 AM

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Posted on Sep 22, 2023 2:38 AM

I have no idea how long they may take to make a decision.


It can take up to 30 days for a refund to go through.

How long refunds from the App Store or other Apple services take

Check the status of a refund for apps or content that you bought from Apple - Apple Support


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Refund money

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