touchpad not working on new magic keyboard

I just bought a new magic keyboard for my mac pro... and I cannot seem to get the keyboard to acknowledge it has a touchpad to even setup the touchpad for use?

MacBook Pro 13″, macOS 10.12

Posted on Sep 20, 2023 04:30 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2023 04:32 PM

It’s new. It should work. Contact Apple Support.


Use the Support link in the lower left corner of this webpage, and chat or call as available.


Also, within 14 days of a purchase from Apple, a full refund is available.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

touchpad not working on new magic keyboard

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.